Company Name : IBM India Pvt Limited
Skills Required : UG - Any Graduate - Any Specialization, Graduation Not Required PG - Any PG Course - Any Specializa
Experience Required : 3 - 7 Year(s)
Job Location : CHENNAI
Walkin Date : 16 June 2012
Walkin Time : 10:00 a.m - 01:00 p.m
Job Description :
Dear Candidate
We take great pleasure inviting you to IBM for an interview discussion on 16th June 2012. We are eager to have you participate in the IBM interview process and we assure you that we till take up your interview process on priority.
Skills:
Experience: Minimum experience: 6-8 years of experience in process analysis tools, statistical software, performance behavior charts and spreadsheets, and knowledgeable on Remote infrastructure support.
Qualification & Skill:
Any Graduate
Exposure to Quality aspects, Control Charts, ITIL,
Good Analytical skills
Proficient in Excel , Power point and Word
Communication Skills –
Excel & Powerpoint skills – At least 4-5 years of experience
Job Description:
Responsible for leading QA team to deliver the following:
Defect Prevention Process
• Preparation of ticket analysis reports
• Conduct statistical analysis on ticket categories & identify improvement areas
• Conduct account level analysis of pro active defect preventing
• Triggering of new investigations (in coordination with the Senior SA).
• Drive the RCA process and implementation with SA and SMEs
• Implementation/Closure : 60 days is the maximum time t implement/close an investigating
• Preparation of reports with projected impact
Experience 6 - 8 Years
Skills:
Good understanding of infrastructure technologies (Intel/Unix, Servers, Middleware, Email and Messaging Services and Networking, etc)
Liaise with the Customer as focal point for all high priority & major incidents reported
Represent the team and IBM India while leading a Sev1 and Major incident
Provide technical direction and coordination to the resolver groups involved
Provide support and participate in the Change Control Board and change control process
Provide appropriate inputs to the problem management process, RCA preparation
Develop an understanding of the clients organizational structure and infrastructure environment.
Drive group chats and bridge calls effectively to resolve incidents
Possess excellent written and verbal communication skills
Experience 5 - 10 Years
Skills:
1.Performing the Capacity Planner responsibilities as required
2. Verifying that appropriate levels of tracking of resource capacity and system performance are executed, and that the information recorded in a Capacity Management database is kept up-to-date and used by the Capacity Management process
3. Contributing to the capacity plans identifying capacity requirements early enough to take into account resource procurement lead times
4. Capturing trending information and forecast future Customer capacity requirements based on Customer defined threshold
5. Providing regular management reports, which may include current usage of resources, trends and forecasts
6. Providing resource data to size proposed systems to determine the computer resources required, to determine hardware utilization, performance service levels and cost implications
7. Assessing impact/risk and cost of capacity Changes
8. Defining , providing and implementing tools that allow for the effective capacity monitoring/trending of IT infrastructure and components
Experience 3 - 8 Years
Walkin Venue :
IBM India Pvt Ltd
Block 7, 3rd & 4th Floor,
DLF IT Park, Nandambakkam Post, Ramapuram,
Mt Ponamalee Road, Chennai-600089, Tamilnadu- India
Contact person: GTS Recruitment Team
Skills Required : UG - Any Graduate - Any Specialization, Graduation Not Required PG - Any PG Course - Any Specializa
Experience Required : 3 - 7 Year(s)
Job Location : CHENNAI
Walkin Date : 16 June 2012
Walkin Time : 10:00 a.m - 01:00 p.m
Job Description :
Dear Candidate
We take great pleasure inviting you to IBM for an interview discussion on 16th June 2012. We are eager to have you participate in the IBM interview process and we assure you that we till take up your interview process on priority.
Skills:
Experience: Minimum experience: 6-8 years of experience in process analysis tools, statistical software, performance behavior charts and spreadsheets, and knowledgeable on Remote infrastructure support.
Qualification & Skill:
Any Graduate
Exposure to Quality aspects, Control Charts, ITIL,
Good Analytical skills
Proficient in Excel , Power point and Word
Communication Skills –
Excel & Powerpoint skills – At least 4-5 years of experience
Job Description:
Responsible for leading QA team to deliver the following:
Defect Prevention Process
• Preparation of ticket analysis reports
• Conduct statistical analysis on ticket categories & identify improvement areas
• Conduct account level analysis of pro active defect preventing
• Triggering of new investigations (in coordination with the Senior SA).
• Drive the RCA process and implementation with SA and SMEs
• Implementation/Closure : 60 days is the maximum time t implement/close an investigating
• Preparation of reports with projected impact
Experience 6 - 8 Years
Skills:
Good understanding of infrastructure technologies (Intel/Unix, Servers, Middleware, Email and Messaging Services and Networking, etc)
Liaise with the Customer as focal point for all high priority & major incidents reported
Represent the team and IBM India while leading a Sev1 and Major incident
Provide technical direction and coordination to the resolver groups involved
Provide support and participate in the Change Control Board and change control process
Provide appropriate inputs to the problem management process, RCA preparation
Develop an understanding of the clients organizational structure and infrastructure environment.
Drive group chats and bridge calls effectively to resolve incidents
Possess excellent written and verbal communication skills
Experience 5 - 10 Years
Skills:
1.Performing the Capacity Planner responsibilities as required
2. Verifying that appropriate levels of tracking of resource capacity and system performance are executed, and that the information recorded in a Capacity Management database is kept up-to-date and used by the Capacity Management process
3. Contributing to the capacity plans identifying capacity requirements early enough to take into account resource procurement lead times
4. Capturing trending information and forecast future Customer capacity requirements based on Customer defined threshold
5. Providing regular management reports, which may include current usage of resources, trends and forecasts
6. Providing resource data to size proposed systems to determine the computer resources required, to determine hardware utilization, performance service levels and cost implications
7. Assessing impact/risk and cost of capacity Changes
8. Defining , providing and implementing tools that allow for the effective capacity monitoring/trending of IT infrastructure and components
Experience 3 - 8 Years
Walkin Venue :
IBM India Pvt Ltd
Block 7, 3rd & 4th Floor,
DLF IT Park, Nandambakkam Post, Ramapuram,
Mt Ponamalee Road, Chennai-600089, Tamilnadu- India
Contact person: GTS Recruitment Team
No comments:
Post a Comment